Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. All games have a built-in house edge, meaning the odds always favour the casino in the long run. Please gamble only with money you can afford to lose.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use this website and play online pokies. It is illegal for persons under 18 to gamble in New Zealand. If you are under the legal age, please do not proceed.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, study, or family responsibilities due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Borrowing money to fund gambling activities
- Lying about how much time or money you spend gambling
- Feeling anxious or depressed when not gambling
- Unsuccessful attempts to cut back or stop gambling
- Gambling as a way to escape problems or relieve stress
Self-Help Tools
We encourage all players to use the following responsible gaming tools:
- Deposit Limits: Set a maximum amount of money you can deposit into your account per day, week, or month
- Loss Limits: Restrict the amount of money you can lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you have been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling on our platform
- Account Cooling-Off: Take a break from gambling for a set period
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you are struggling with problem gambling, help is available. Please reach out to one of these organizations:
New Zealand
- Problem Gambling Foundation (PGF) — Free counselling and support for problem gamblers and their families
Helpline: 0800 664 262 (available 24/7)
Website: www.pgf.nz - Gamblers Anonymous (GA) — Self-help peer support meetings
Website: www.gamblersanonymous.org.nz
International Support
- GamCare (UK) — Free, confidential support and counselling
Website: www.gamcare.org.uk - GamStop (UK) — National self-exclusion register
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Need Help?
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—help is available and recovery is possible.
Contact the Problem Gambling Foundation (PGF) today on 0800 664 262 or visit www.pgf.nz